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Simplify Your Life
There's more to Patriot than the card you swipe at the local supermarket. We go one step further to provide you with 24-hour access to your account—so you can manage your money when it's most convenient for you. Transfer money between accounts, pay your bills, review your account statements and apply for financing, like a home loan—all from the comfort of your own home.

Mobile Application (Patriot Mobile)
e-BRANCH Home Banking
e-SMART Bill Pay
e-Statements
e-Loan
e-LERTS
Online Security
Click here to view or print the Electronic Fund Transfers Agreement and Disclosure

Mobile Application (Patriot Mobile)
Our FREE mobile banking application (app) is for your on-the-go devices (smartphones and tablets). The app offers maximum convenience for doing your banking -- anytime, anywhere!
Patriot Mobile is available as an app for your iPhone, Android, Windows or Blackberry. Multifactor authentication means all data is encrypted and secured with some of the highest level security available and helps ensure security of account information. Easy to download and start using today! Click here for more information.

e-BRANCH Home Banking
View your account information online and handle routine transactions 24/7 with e-BRANCH. Our secure server provides state-of-the-art encryption technology for your protection. We'll supply you with an e-BRANCH password enabling you to check your account balances, request withdrawals, make loan payments, balance your checking account, download information to your pc, and more.

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e-SMART Bill Pay
Save time, checks and postage with e-SMART Bill Pay. With a few clicks of your mouse, you can schedule recurring monthly payments and one-time payments that are automatically deducted from your Patriot Checking Account. This service is free to registered users of e-BRANCH Home Banking.

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e-Statements
Security of members' account information is of the utmost importance at Patriot. When you enroll to receive e-Statements, you can rest assured you have selected a safe and secure online option to obtain your monthly credit union statement. For your convenience, statements are available through e-BRANCH, 24 hours a day/7 days a week. Enroll today!

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e-Loan
Need a loan? Then complete our online Loan Application. A Membership Officer will contact you within 24 hours. If submitting your application on a weekend or holiday, a Membership Officer will contact you by the end of the next business day.

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e-LERTS
Make e-LERTS your personal e-ssistant! All members enrolled in e-BRANCH have immediate access to e-LERTS.
e-LERTS provide you with the capability to tailor your account to receive notifications of important credit union information via email. You choose the alerts that are most helpful to you. Plus, e-LERTS reside in a self-service environment, so they may be added, removed, or edited at any time.

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Online Security
Patriot Federal Credit Union is diligent in maintaining the security of members' accounts. To understand some of the safeguards and practices protecting your account, you can review the following disclosures:

Electronic Fund Transfers Agreement and Disclosure
E-Signature Disclosure
Online E-Statement Disclosure
Managing Pop-ups and Cookies

UNSOLICITED CREDENTIAL REQUEST
Members should keep in mind that efforts to steal personal information (i.e., identity theft) and account access information are a constant threat. As Patriot already has sufficient access to a member's account to provide services and to answer member questions, there is never a need for us to ask for your personal online account (e-Branch) identification codes, passwords, or log-in phrases.

Under no circumstances will we contact a member for their electronic banking access information. If a member receives such a request, whether by mail, phone, text or e-mail that appears to have originated from Patriot Federal Credit Union, they should immediately contact us to report the incident. Click here for a list of contacts.


MEMBER RESOURCE RECOMMENDATIONS
Learn How Not to Become a Victim of Cyber-Crime
Phishing, smishing, skimming, Trojan Horse, worm, malware, spyware…The language of cyber-criminals. Cyber-crime is a growing and constant threat to your financial security. The criminals behind this seemingly invisible crime work tirelessly to acquire the personal information of people so that they steal their identities and money. Keeping informed is your best protection against these "cyber-pickpockets." The following links can help you know the latest ways to prevent becoming a cyber-victim.

FTC On Guard Online OnGuardOnline.gov is the federal government's website to help you be safe, secure and responsible online.

Cyber Security Tips US-CERT provides a way for citizens, businesses, and other institutions to communicate and coordinate directly with the United States government about cyber security.

For Advanced Computer Users For those members looking to stay on top of the latest computer security methodology, this link will take-you to TechRepublic.com. This site is primarily for IT professionals, but has useful information for consumers on how to protect your computer.


E-SERVICES CONTACT INFORMATION
If you discover any suspicious activity in any of your accounts, or have any questions about information security, please click here for a variety of methods to contact us.

COMMERCIAL ACCOUNT MEMBERS
Business Owners: Keep Cyber Criminals Out of Your Business: Cyber crime attacks on small and medium sized businesses are growing at a faster rate than attacks on individuals. These businesses are encouraged to develop policies and protocols to minimize this threat. You can click here for some suggestions to help you minimize your risks.
  • Some of the approaches businesses can use to reduce their exposure to cyber-attacks, computer viruses, and malware start with installing and maintaining (renewing subscriptions) high quality anti-malware (a.k.a. anti-virus or anti-spyware) software on all computers and/or network servers.
  • Businesses should immediately change account log-in credentials upon the departure or termination of any employee that had access to this information.
  • At the time of disposing of computers, by any means (donation, gift, trade-in, recycling, or scrap), companies should assure that the hard-drives have been professionally "cleaned" of all identifiable data files. Alternatively, hard-drives could be removed and destroyed.
  • Business should require that any and all documents (envelopes, statements, receipts...) from financial institutions, not retained, be securely disposed of by shredding. Additionally, documents retained should be secured in such a way that only authorized individuals can access the information.
  • To reduce the possibility of, 1) an internal mal-ware infection, and 2) the removal of sensitive information, companies should create policies to prohibit employees from attaching or inserting personally owned devices (disks, USB drives, portable hard drives...) into company owned computers. Additionally, computer operating systems can be configured to reject such unauthorized devices. Administrator authority should be limited to select personnel.
  • In association with the forgoing, downloads from the Internet to company computers should also be restricted to select personnel.
  • Companies that maintain portable computers or computing devices should assure that these devices cannot be accessed by unauthorized personnel through the use of various encryption programs available through professional IT services.
  • Companies should consult with the financial institutions where they maintain accounts to assure that they are using the highest level of security features available on the accounts and services they frequently utilize (e.g., wire transfers).
  • Companies should develop protocols to fully identify new vendor account and new customer information to assure that they are not transferring funds into, or providing their own account information, as part of a sophisticated fraudulent scheme. In the event a vendor or customer submits a change to financial account information, businesses should verify the validity of such information before processing fund transfers.
  • To be prepared to restore financial records, companies should have a standard operating practice of "backing-up" their data files on a frequency that reflects the amount of activity in these records.
  • Many commercial property and casualty insurance companies or agencies have programs to help develop methodologies for keeping cyber criminals out of your business.
  • To learn more about how you can reduce your business risk of cyber-crime, click here. You can also check out our list of websites for more information about protecting your computers from viruses and malware
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Toll Free (888) 777-9982
800 Wayne Avenue • Chambersburg • PA 17201
© 2014 Patriot Federal Credit Union