{"id":6927,"date":"2026-04-02T16:37:41","date_gmt":"2026-04-02T20:37:41","guid":{"rendered":"https:\/\/www.patriotfcu.org\/?page_id=6927"},"modified":"2026-05-28T11:06:32","modified_gmt":"2026-05-28T15:06:32","slug":"actualizacion-de-la-aplicacion-movil-de-banca-en-linea","status":"publish","type":"page","link":"https:\/\/www.patriotfcu.org\/es\/online-banking-mobile-app-upgrade\/","title":{"rendered":"Actualizaci\u00f3n de la banca en l\u00ednea y la aplicaci\u00f3n m\u00f3vil"},"content":{"rendered":"<div class=\"co-flex_row co-flex_row__light co-flex_row__page-hero\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<header class=\"co-page_hero light co-page_hero__no_image co-page_hero__has_promo\" aria-label=\"Header: Online Banking &amp; Mobile App Upgrade\">\n\t\t<div class=\"co-page_hero--inner\">\n\t\t\t<div class=\"prow gap:5 items-center \">\n\t\t\t\t\t\t\t\t\t<div class=\"co-page_hero--promo_wrap pcol-lg:7\">\n\t\t\t\t\t\t<div class=\"promo-hero\">\n\t<div class=\"promo-hero__left\">\n\t\t<div class=\"promo-hero__star\">\u2605<\/div>\n\t\t<div class=\"promo-hero__headline\">Upgrade Coming June 2nd<\/div>\t\t\t<\/div>\n\t<div class=\"promo-hero__right\">\n\t\t\t\t\t\t<svg class=\"promo-hero__svg\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"732\" height=\"923\" viewBox=\"0 0 732 923\" fill=\"none\">\n\t\t\t\t\t<path d=\"M732 0.40918V509.481L731.992 512.149C730.563 737.896 547.832 920.626 322.086 922.056L319.418 922.063H0V913.745H319.418C542.687 913.745 723.682 732.75 723.682 509.481V0.40918H732Z\" fill=\"#FFF\"\/>\n\t\t\t\t<\/svg>\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"442\" height=\"564\" src=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/laptop-online-banking-442x564-1.jpg\" class=\"promo-hero__img\" alt=\"image of a laptop with a blue background. Laptop shows the updated online banking platform.\" srcset=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/laptop-online-banking-442x564-1.jpg 442w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/laptop-online-banking-442x564-1-423x540.jpg 423w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/laptop-online-banking-442x564-1-9x12.jpg 9w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/laptop-online-banking-442x564-1-310x396.jpg 310w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/laptop-online-banking-442x564-1-59x75.jpg 59w\" sizes=\"auto, (max-width: 442px) 100vw, 442px\" \/>\t<\/div>\n<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"co-page_hero--text pcol-lg:5\">\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"co-page_hero--title only-title\">\n\t\t\t\t\t\tOnline Banking &amp; Mobile App Upgrade\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/header>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__single-path-cta\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-sp_cta\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Fraud Awareness\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><p>We are seeing an increase in scams, especially during our upcoming digital banking upgrade, as fraudsters may try to use this change to trick you into sharing sensitive information. Please remember, Patriot will never contact you unexpectedly to ask for usernames, passwords, account numbers, or verification codes. If you receive a suspicious call, text, or email, do not respond\u2014hang up, delete it, and contact us directly using the number on patriotfcu.org.<\/p>\n<\/div>\t<\/header>\n<a class=\"co-sp_cta--link\" href=\"https:\/\/www.patriotfcu.org\/blog\/is-that-really-your-credit-union-calling\/\"  >Learn More<\/a>\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__long-form-text\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-long_form\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">A Fresh New Digital Banking Experience is Coming June 2nd, 2026\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><p>We\u2019re thrilled to share that on June 2nd, 2026, Patriot will launch an upgraded Online Banking platform and Mobile App\u2014bringing you a faster, more modern, and more secure way to manage your finances. We\u2019re incredibly excited about this enhancement and the improved experience it will deliver for our members.<\/p>\n<\/div>\t<\/header>\n\t\t\t<div class=\"co-long_form--block prow items-start justify-center\">\n\t\t\t\t<div class=\"co-long_form--text pcol-md:7\">\n\t\t\t\t\t<div class=\"co-long_form--content\"><p><strong>What\u2019s New?<\/strong><\/p>\n<ul>\n<li>Streamlined, modern navigation<\/li>\n<li>Increased online banking timeout to 5 minutes to reduce false logouts<\/li>\n<li>Enhanced security protections, including passkeys<\/li>\n<li>Security images, phrases, and challenge questions are being replaced with one-time passcode (OTP) multi-factor authentication (MFA)<\/li>\n<li>First-time sign-in on a new browser or device will require OTP verification<\/li>\n<li>A consistent experience across mobile and online banking, with the same menu and services (mobile deposit remains available in the app on<\/li>\n<\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"co-long_form--media pcol-md:5\">\n\t\t\t\t\t\t<div class=\"co-long_form--media_container\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"440\" src=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-1-600x440-1.jpg\" class=\"co-long_form--image\" alt=\"picture of phone with patriots mobile app launched on the screen.\" srcset=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-1-600x440-1.jpg 600w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-1-600x440-1-540x396.jpg 540w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-1-600x440-1-16x12.jpg 16w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-1-600x440-1-396x290.jpg 396w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-1-600x440-1-75x55.jpg 75w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__long-form-text\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-long_form\">\n\t\t\t\t\t<div class=\"co-long_form--block prow items-start justify-center\">\n\t\t\t\t<div class=\"co-long_form--text pcol-md:7\">\n\t\t\t\t\t<div class=\"co-long_form--content\"><p><strong>What\u2019s New in the Mobile App?<\/strong><\/p>\n<ul>\n<li>Security and account alerts<\/li>\n<li>Stop payments<\/li>\n<li>Hide and sort account options<\/li>\n<li>Recurring transfers<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span class=\"bold\"><strong>What\u2019s New in Online Banking?<\/strong><\/span><\/p>\n<ul>\n<li>Card controls<\/li>\n<li>Financial calculators<\/li>\n<li>Locations and hours<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>What to expect at first login:<\/strong><br \/>\nWhen logging into the Mobile App on or after June 2nd for the first time, you will be prompted to update your Patriot Mobile App to ensure you have access to the newest features and enhancements. If you have automatic updates enabled on your device, this may happen automatically without any action needed.<\/p>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"co-long_form--media pcol-md:5\">\n\t\t\t\t\t\t<div class=\"co-long_form--media_container\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"440\" src=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-2-600x440-1.jpg\" class=\"co-long_form--image\" alt=\"picture of a phone with patriots app launched with account details.\" srcset=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-2-600x440-1.jpg 600w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-2-600x440-1-540x396.jpg 540w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-2-600x440-1-16x12.jpg 16w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-2-600x440-1-396x290.jpg 396w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/phone-online-banking-2-600x440-1-75x55.jpg 75w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__long-form-text\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-long_form\">\n\t\t\t\t\t<div class=\"co-long_form--block prow items-start justify-center\">\n\t\t\t\t<div class=\"co-long_form--text pcol-md:7\">\n\t\t\t\t\t<div class=\"co-long_form--content\"><p style=\"text-align: left;\"><strong>What you can do now to prepare:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Know your password:<\/strong> If your password is currently saved and auto-filled on your device, you\u2019ll need to enter it manually after the upgrade.<\/li>\n<li><strong>Verify your contact information:<\/strong> Make sure your email address and phone number are up to date so you can receive important updates or reset your password if needed.\n<ul>\n<li>Log in to Online Banking and navigate to <strong>Settings &gt; Contact Information<\/strong> to review and update your details.<\/li>\n<\/ul>\n<\/li>\n<li>To ensure a smooth transition, please confirm your device meets the minimum requirements:\n<ul>\n<li>iOS 16 or higher (iPhone 8 or newer)<\/li>\n<li>Android 12 or higher<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"co-long_form--media pcol-md:5\">\n\t\t\t\t\t\t<div class=\"co-long_form--media_container\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"440\" src=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/desktop_online_banking_2_600x440.jpg\" class=\"co-long_form--image\" alt=\"picture of online banking computer for the newest updates.\" srcset=\"https:\/\/www.patriotfcu.org\/wp-content\/uploads\/desktop_online_banking_2_600x440.jpg 600w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/desktop_online_banking_2_600x440-540x396.jpg 540w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/desktop_online_banking_2_600x440-16x12.jpg 16w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/desktop_online_banking_2_600x440-396x290.jpg 396w, https:\/\/www.patriotfcu.org\/wp-content\/uploads\/desktop_online_banking_2_600x440-75x55.jpg 75w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__long-form-text\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-long_form\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">A few important changes to note\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><ul>\n<li>Passwords will no longer be saved directly within the app.<\/li>\n<li>You can choose to log in using a passkey, Face ID, or fingerprint (biometrics), or continue entering your password manually.<\/li>\n<li>If you currently use biometrics, those settings will carry over to the new app.<\/li>\n<li>Utilize patriotfcu.org to access online banking by clicking Login in the top right hand corner, the website address will be changing.<\/li>\n<li>The Mobile App will no longer be available on wearable devices.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>We invite you to stop by any branch\u2014our team is eager and excited to assist you through this transition and help you make the most of these new features.<\/p>\n<p>We\u2019re confident this upgrade will provide a more secure and user-friendly digital banking experience, and we can\u2019t wait for you to experience it!<\/p>\n<p>Stay tuned for more updates as we get closer to launch!<\/p>\n<\/div>\t<\/header>\n\t\t\t<div class=\"co-long_form--block co-long_form--block__nomedia prow items-start justify-center\">\n\t\t\t\t<div class=\"co-long_form--text pcol-md:12\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__embed-video\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-video\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Patriot Online Banking: Tips &#038; Tricks\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"0797b8f9-48c0-4ce5-ae36-96d5c9318728\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"184\" data-is-last-node=\"\" data-is-only-node=\"\">Learn the newest tips &amp; tricks for navigating the Online Banking app upgrade.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/header>\n<div class=\"co-video--vid_wrap\"><div class=\"co-youtube_wrap loading js-youtube_wrap\"><iframe loading=\"lazy\" title=\"2026 Online &amp; Mobile Tips and Tricks (Update June 2, 2026)\" width=\"1024\" height=\"576\" src=\"\" data-src=\"https:\/\/www.youtube.com\/embed\/CDD4Kohm8og?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__embed-video\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-video\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Patriot Online Banking: What\u2019s New &#038; How to Navigate\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"0797b8f9-48c0-4ce5-ae36-96d5c9318728\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"184\" data-is-last-node=\"\" data-is-only-node=\"\">Explore Patriot\u2019s enhanced Online Banking experience with a step-by-step walkthrough, available on desktop, tablet, or mobile browser, highlighting key features, tools, and improvements.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/header>\n<div class=\"co-video--vid_wrap\"><div class=\"co-youtube_wrap loading js-youtube_wrap\"><iframe loading=\"lazy\" title=\"2026 Patriot Online Banking Overview- Update Coming 6\/2\/2026\" width=\"1024\" height=\"576\" src=\"\" data-src=\"https:\/\/www.youtube.com\/embed\/ZpEcoI98RFI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__embed-video\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-video\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Patriot Mobile App: What\u2019s New &#038; How to Navigate\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><p>Take a guided tour of the updated Patriot Mobile App and get familiar with its features, tools, and enhanced functionality.<\/p>\n<\/div>\t<\/header>\n<div class=\"co-video--vid_wrap\"><div class=\"co-youtube_wrap loading js-youtube_wrap\"><iframe loading=\"lazy\" title=\"2026 Patriot Mobile Overview- Update Coming 6\/2\/2026\" width=\"1024\" height=\"576\" src=\"\" data-src=\"https:\/\/www.youtube.com\/embed\/lRxePOkLgrA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__embed-video\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-video\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Mobile App Enrollment Effective June 2nd, 2026\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:032bcb19-5271-470d-a67f-669251ee3514-2\" data-is-intersecting=\"true\">\n<div class=\"relative w-full overflow-visible\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:032bcb19-5271-470d-a67f-669251ee3514-2\" data-turn-id-container=\"request-WEB:032bcb19-5271-470d-a67f-669251ee3514-2\" data-testid=\"conversation-turn-6\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"baa09ad2-842e-4141-98cf-aba753650a4f\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"222\" data-is-last-node=\"\" data-is-only-node=\"\">Learn how to enroll in online banking through the Patriot\u00a0Mobile App and securely sign in using biometrics, passkeys, or your username and password.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div data-testid=\"bazaar-slot-visibility-timeout\" data-test-id=\"bazaar-slot-visibility-timeout\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"contents\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\" aria-hidden=\"true\"><\/div>\n<\/div>\t<\/header>\n<div class=\"co-video--vid_wrap\"><div class=\"co-youtube_wrap loading js-youtube_wrap\"><iframe loading=\"lazy\" title=\"2026  Mobile App Enrollment - Coming June 2, 2026\" width=\"1024\" height=\"576\" src=\"\" data-src=\"https:\/\/www.youtube.com\/embed\/3EneeaGRaQs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__faqs\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<section class=\"co-accords_section\" aria-label=\"Online Banking Digital Upgrade FAQs\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Online Banking Digital Upgrade FAQs\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2>\t<\/header>\n\t\t<div class=\"co-accordion\" data-animation=\"on\" data-multi-items=\"on\">\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7109\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why do I get an error when attempting to download the Mobile App?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>The Patriot Mobile App requires an operating system of iOS 16 or higher (iPhone 8 or newer) and Android 12 or higher.  Please check your phone settings.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7110\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">What are my options for logging into Online and Mobile Banking?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>Online and Mobile Banking now offer three options for login authentication: password, biometrics, or passkey.  Each option provides unique benefits to suit different needs and preferences. <\/p>\n<p>1. Username and password &#8211; This method requires members to manually input their username and password each time they log in.<br \/>\n2. Biometrics &#8211; Available only for mobile banking, this method allows members to use the unique physical traits captured by their device (like a fingerprint or face ID) to authenticate their identity. This method offers a high level of security and convenience, as it eliminates the need to remember or manually input passwords. If a member changes their password, they will need to re-enter it for biometrics to work again.<br \/>\n3. Passkey &#8211; a passkey is a cryptographic key \u2013 a unique digital code that securely identifies a member. Members do not need to memorize a passkey, as their device manages the storage and application of passkeys. This authentication method can be used for both mobile and online banking. If a member changes their password, the passkey will still work without interruption.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7111\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why is there no longer an option to save my password within the mobile app?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>We have updated our login and retrieval settings to enhance security. As such, we have removed several features that are no longer standard practice in the industry.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7112\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why do I no longer see my Security Image and Phrase?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>We have updated our login and retrieval settings to enhance security. As such, we have removed several features that are no longer standard practice in the industry.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7113\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why am I no longer asked my Challenge Questions?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>We have updated our login and retrieval settings to enhance security. As such, we have removed several features that are no longer standard practice in the industry.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7114\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why doesn\u2019t my Password Reset email have a link to reset my password?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>The link within the Password Reset email has been replaced with one-time PIN multifactor authentication (OTP MFA) via selected delivery method.  When requesting a password reset, members will receive this OTP MFA.  Members will then be prompted to key in the 6-digit OTP MFA within their mobile app or browser.  Members will still receive the Password Reset email; however, it will only be a confirmation email stating the password has been reset.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7115\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why can I no longer see the Quick Balance option?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>With the upgrade, members may have to go back into the settings and Enable Quick Balance; however, Quick Balance is not compatible if the member logs in with a passkey.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7116\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Where can I find Patriot\u2019s contact information and routing number within the mobile app?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>Patriot\u2019s contact information and routing number can be found in the About section of the Settings menu.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"co-accordion--item\">\n\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\t\t\tdata-accordid=\"7117\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"\n\t\t\t\t\t\t\tco-accordion--header\n\t\t\t\t\t\t\tjs-accord_toggle\n\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"text-md\">Why am I now getting all my alerts delivered in the same method?<\/span>\n\t\t\t\t\t\t<img\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.patriotfcu.org\/wp-content\/themes\/patriotfcu-theme\/images\/dropdown-arrow.svg\"\n\t\t\t\t\t\t\talt=\"Accordion arrow icon\"\n\t\t\t\t\t\t\tclass=\"co-accordion--icon no-js:is-hidden\"\n\t\t\t\t\t\t\twidth=\"36\"\n\t\t\t\t\t\t\theight=\"36\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"\n\t\t\t\t\t\tco-accordion--panel\n\t\t\t\t\t\tjs-accord_content\n\t\t\t\t\t\">\n\t\t\t\t\t\t<p>Members have three options for alerts to be delivered: Email, SMS, and Push Notifications.  All alerts will be delivered via the selected method. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__columns\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-columns\">\n\t\t\t<header class=\"co-intro_text\">\n\t\t<h2 class=\"co-intro_text--title\">Contact Center Extended Hours: June 2\u20134\n\t\t\t\t<svg class=\"heading_shape\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"238.55799865722656\" height=\"14.876999855041504\" viewBox=\"0 0 238.558 14.877\">\n\t\t\t\t\t<path id=\"Path_16614\" data-name=\"Path 16614\" d=\"M5118.863,2995.027c15.19-6.542,69.982-8.38,118.5-2.822s90.372,10.077,113.638,2.822\" transform=\"translate(-5115.578 -2986.393)\" fill=\"none\" stroke=\"#ce1126\" stroke-linecap=\"round\" stroke-width=\"5\" class=\"title-shape\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/h2><div class=\"co-intro_text--intro\"><div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"affdbaca-245d-447a-a1c1-35933ae82faa\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"affdbaca-245d-447a-a1c1-35933ae82faa\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"116\" data-is-last-node=\"\" data-is-only-node=\"\">Our Contact Center will be open an additional hour from June 2\u20134 to assist with any questions related to the update.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/header>\n\t\t\t<div class=\"co-columns--row prow prow-md:2 prow-lg:2 justify-center\">\n\t\t\t\t\t\t\t\t\t<div class=\"co-columns--box co-columns--box_nomedia\">\n\t\t\t\t\t\t<h3 class=\"co-columns--box_headline\" >Service Areas Phone Numbers<\/h3><div class=\"co-columns--box_desc\"><p><strong>Chambersburg, PA:<\/strong> <a href=\"tel: 17172634444\">717-263-4444<\/a><\/p>\n<p><strong>Hagerstown, MD:<\/strong> <a href=\"tel: 13017667328\">301-766-7328<\/a><\/p>\n<p><strong>Frederick, MD:<\/strong> <a href=\"tel: 13018808027\">301-880-8027<\/a><\/p>\n<p><strong>Martinsburg, WV:<\/strong> <a href=\"tel: 13043058001\">304-305-8001<\/a><\/p>\n<p><strong>Toll Free:<\/strong> <a href=\"tel: 18887779982\">888-777-9982<\/a><\/p>\n<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"co-columns--box co-columns--box_nomedia\">\n\t\t\t\t\t\t<h3 class=\"co-columns--box_headline\" >Contact Center Extended Hours: June 2\u20134<\/h3><div class=\"co-columns--box_desc\"><p><strong>Monday:<\/strong> 8:00 am &#8211; 6:00 pm<\/p>\n<p><strong>Tuesday-Thursday:<\/strong> 8:00 am &#8211; 6:00 pm<\/p>\n<p><strong>Friday:<\/strong> 8:00 am &#8211; 6:00 pm<\/p>\n<p><strong>Saturday:<\/strong> 8:00 am &#8211; Noon<\/p>\n<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"co-flex_row co-flex_row__white co-flex_row__last co-flex_row__disclosures\" >\n\t<div class=\"co-flex_row--row co-row\">\n\t\t\t<div class=\"co-disclosures\">\n\t\t<h2 class=\"co-disclosures--title\">Disclosures<\/h2>\n\t\t<div class=\"co-disclosures--content\">\n\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<svg\n\t\tclass=\"co-disclosures--icon svg-ncua\"\n\t\tviewBox=\"0 0 110 46\"\n\t\twidth=\"110\"\n\t\theight=\"46\"\n\t>\n\t\t<title>NCUA<\/title>\n\t\t\n    <path fill=\"#022164\" d=\"M100.684 43.343v-.3a1.549 1.549 0 0 0 .172.018c.166 0 .207-.088.248-.225l.043-.131-.623-1.637h.4l.434 1.229h.006l.414-1.229h.381l-.641 1.732c-.119.3-.2.563-.582.563a1.7 1.7 0 0 1-.252-.02Zm-7.24-.492h.363c.047.207.213.238.4.238a.37.37 0 0 0 .422-.416v-.254h-.006a.559.559 0 0 1-.492.289c-.523 0-.736-.391-.736-.865a.754.754 0 0 1 .742-.818.519.519 0 0 1 .486.268h.006v-.227h.361v1.561c0 .492-.291.734-.807.734-.335 0-.708-.125-.74-.51Zm.309-.973c0 .273.131.547.428.547.326 0 .445-.3.445-.57s-.131-.545-.445-.545-.429.297-.429.568Zm-32.768 1.139a.3.3 0 0 0 .207-.309h-.225v-.426h.445v.426a.509.509 0 0 1-.428.5Zm11.313-1.439a1.1 1.1 0 0 1 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