Actualizaciones de pago de facturas
Una nueva experiencia de pago de facturas más inteligente llega a Patriot
Nos complace presentar una plataforma de Pago de Facturas mejorada, diseñada para que la gestión de sus pagos sea más rápida, sencilla y cómoda. La nueva experiencia se lanzará el 12 de enero e incluye una apariencia moderna, una navegación mejorada y nuevas funciones útiles, todo ello manteniendo las herramientas que usa hoy.
Qué puedes esperar
Your payees, scheduled payments, and 6 months of payment history will automatically transfer to the new platform, and you will not need to re-enroll in Billpay.
Período de congelación temporal: del 5 al 11 de enero
Para garantizar una transición sin problemas, Bill Pay entrará en un breve período de congelación desde el 5 de enero hasta el 11 de enero.
Durante este tiempo, no podrá iniciar, editar ni cancelar ningún pago de Facturas. Tenga la seguridad de que todos los pagos programados previamente se procesarán con normalidad.
eBill Users: Action Needed
If you currently use eBill, you’ll need to reconnect your billers in the new system starting January 12th. The feature will now appear as VisiBill inside each biller record.
For step-by-step instructions on how to reconnect VisiBill (formerly eBill) click aquí.
Qué hay de nuevo
El sistema de pago de facturas actualizado incluye varias mejoras para mejorar su experiencia general
Visión más clara de los pagos programados
Vea rápidamente todos los pagos y montos próximos de un vistazo.
Acceso desde más cuentas
Pague facturas desde cualquier cuenta corriente asociada a su Número de Seguro Social.
Diseño moderno e intuitivo
Disfrute de una navegación más limpia y un diseño más fácil de usar.
Configuración simplificada del beneficiario
Agregue nuevos beneficiarios más rápido y con menos pasos.
Seguimiento de pagos
Seguimiento de pagos enviados por correo a través del sistema postal.
Echa un vistazo
A continuación, encontrará una vista previa de la nueva experiencia de pago de facturas para que pueda echar un vistazo anticipado al diseño y las funciones actualizados.
Preguntas Frecuentes
Yes! All payees and six months of payment history will automatically move to the upgraded platform.
From January 5–11, system updates will be taking place. You won’t be able to add, edit, or cancel payments, but anything already scheduled for that timeframe will still process.
You can make these changes until January 5th, 2026. This access will be restored January 12th at approximately 9:00 am.
VisiBill makes it easy to view and pay your bills online by connecting your billers directly to the bill pay system. Many major credit card companies, automotive finance companies, and more can be set up for VisiBill. This feature was referred to as e-Bills in our previous platform.
Yes, while the payees will transfer to our new system, the eBill Set up will not. Starting January 12th, you’ll need to re-enroll with each payee through the VisiBill button inside each biller record. For step by step instructions on how to reconnect VisiBill, click here.
You can still pay them through Bill Pay. If you know the amount, you can set up a recurring monthly payment without having to revisit each month. You will need to contact the company to have your bill sent another way.
Yes. Additional vendors—including Comcast—are expected to be added in 2026.
De View Scheduled Payments, a check mark will appear in the Periódico column. You can also confirm on the Pay Bills page, where the recurring button next to the payee will display ON instead of OFF.
For one-time payments, available funds are checked on the date the payment is scheduled to be made. For recurring payments, funds are checked on each scheduled payment date. Payments will not be processed if sufficient funds are not available.
The daily cutoff time is 3:00 PM. Payments created prior to 3:00 PM will be processed the same day. Payments created after 3:00 PM will be processed the next business day.
ACH payments are identified by a lightning bolt icon, while check payments are identified by an envelope icon. This information is visible in several areas, including Scheduled Payments y Recent Payments.
The payee’s name will appear on your statement. To ensure payments are posted as quickly and securely as possible, payments may sometimes be processed through secure networks, and you may occasionally see unfamiliar card numbers in related communications.
The payee name cannot be changed; however, all other payee information can be edited.
For both one-time and recurring payments, any details other than the payee name can be edited as long as the payment is scheduled for a future date.
Yes. Bill Pay provides options to print and export payment data. Data can be filtered by date and/or by payee.
Payments scheduled for future dates can be canceled by accessing Scheduled Payments o Edit Payments and clicking the trash can icon. For recurring payments, you will be prompted to choose either Delete this occurrence o Delete entire schedule.
Within the Bill Pay menu, select Update My Preferences to set up email notifications for:
- Summary of daily payments
- When a payee is created or edited
- Payments that exceed a dollar amount you define
Seis meses de historial de pagos estarán disponibles en 1/12/2026. De ahora en adelante, tendrás acceso a hasta 7 años del historial de pagos.