Beware of Scam Mailers Disguised as Official Bank Notices

Beware of Scam Mailers Disguised as Official Bank Notices

Imagine you receive a letter in the mail that looks urgent and official. It mentions your property, has “FINAL NOTICE” printed boldly, and even includes what appears to be a refund check. At first glance, it might feel like good news — maybe you’re owed money. But then you notice some odd details: there’s no signature, the fine print says it isn’t a real check, and the letter urges you to “Call IMMEDIATELY.”

What would you do?

Unfortunately, these types of mailers are often scams designed to catch your attention and pressure you into calling. When people call the number provided, they don’t reach their financial institution — instead, they get connected to someone trying to sell extended warranties or service contracts for home appliances or other products. This bait-and-switch tactic uses fear and urgency to push a sales pitch completely unrelated to the “final notice” or refund mentioned in the letter.

How to Protect Yourself from These Scams

If you receive a mailer like this, here are some important steps to take before you call any numbers or provide personal information:

1. Do Your Research
   Search the phone number and the name of the bank or company listed on the mailer along with words like “review,” “complaint,” or “scam.” Many times, others have reported similar experiences online.
2. Verify with Your Financial Institution Directly
   Use trusted contact information — from their official website, your statements, or the back of your debit/credit card — to reach out. Ask if the mailer is legitimate.
3. Take Your Time
   Legitimate companies won’t pressure you to act immediately. If you’re interested in extended warranties or service contracts, research the company, ask for written information, and consult trusted friends or family before making a decision.
4. Report Suspicious Mailers
   If you or someone you know has received a questionable mailer, report it to the Federal Trade Commission at ReportFraud.ftc.gov. Your report can help protect others from falling victim.

At Patriot Federal Credit Union, your safety and security are our top priorities. Always be cautious with unexpected mail and phone calls asking for your personal or financial information. When in doubt, reach out to us directly at 888-777-9982 — we’re here to help.