Your Place for Growth and Success
Patriot Federal Credit Union offers full time and part time career opportunities that are challenging and rewarding. We are committed to providing competitive wages and our full time staff enjoys a premier benefits package which includes partially funded family health insurance coverage, paid vacations, paid holidays (including your birthday!), sick days, paid personal days, employer-matched 401(k) plan, a defined benefit retirement plan, fully paid life insurance for the employee and their dependents, disability insurance, flu shots, an employee assistance program, and much, much more.
Our part time staff fill peak member service needs, and are eligible for some benefits including 401(k), in-house training programs, and the employee assistance program.
Patriot Federal Credit Union is committed to ensuring equal employment opportunity without regard to race, religion, color, sex, age, national origin, disability or membership in any other protected classification as defined under applicable federal, state or local law. We are committed to being The Employer of Choice!
Current Employment Opportunity
Contact Center Representative
In this position you will assist members with financial transactions, identify members’ financial needs, originate sales, provide service, and resolve problems over the phone or the internet. This position is responsible for inbound and outbound telephone calls.
The expectations of our Membership Officers is to build member relationships that last; to originate sales and provide service that exceeds our members’ expectations. Identify members’ financial needs and offer solutions to improve their financial lives; process and underwrite consumer loans, set up new accounts, resolve problems, sell PFCU products and ensure the member’s financial needs are met.
Our mortgage processor supports mortgage loan officers and assists members through the mortgage process; supports underwriters and assists in data and information collection; processes loan applications and prepares necessary loan documents.
As a Service Representative, you will be expected to perform financial transactions for our members accurately and efficiently. These positions are ideal for service-oriented persons.
Submit your resume to [email protected].