Your Place for Growth and Success
Patriot Federal Credit Union offers full time and part time career opportunities that are challenging and rewarding. We are committed to providing competitive wages and our full time staff enjoys a premier benefits package which includes partially funded family health insurance coverage, paid vacations, paid holidays (including your birthday!), sick days, paid personal days, employer-matched 401(k) plan, a defined benefit retirement plan, fully paid life insurance for the employee and their dependents, disability insurance, flu shots, an employee assistance program, and much, much more.
Our part time staff fill peak member service needs, and are eligible for some benefits including 401(k), in-house training programs, and the employee assistance program.
Patriot Federal Credit Union is committed to ensuring equal employment opportunity without regard to race, religion, color, sex, age, national origin, disability or membership in any other protected classification as defined under applicable federal, state or local law. We are committed to being The Employer of Choice!
Current Employment Opportunities
The Lead Collector role is to preserve the credit union’s assets by controlling losses and maximizing recovery through the collection of delinquent loan payments and/or recovering collateral. To assist, monitor, and support Credit Recovery Specialists by actively providing call assistance, compliance guidance, court proceedings and training. To monitor the team’s productivity and offer feedback for improvements and efficiencies. To demonstrate and lead Patriot’s Core Values and Service Standards while monitoring and cultivating these behaviors in the team.
Contact Center Representative
In this position you will assist members with financial transactions, identify members’ financial needs, originate sales, provide service, and resolve problems over the phone or the internet. The position is responsible for inbound and outbound telephone calls.
The expectations of our Membership Officers is to build member relationships that last; to originate sales and provide service that exceeds our members’ expectations. Identify members’ financial needs and offer solutions to improve their financial lives; process and underwrite consumer loans, set up new accounts, resolve problems, sell Patriot products and ensure the member’s financial needs are met.
As a Service Representative, you will be expected to perform financial transactions for our members accurately and efficiently. These positions are ideal for service-oriented persons.
Submit your resume to [email protected].