Online Banking & Mobile App Upgrade
Fraud Awareness
We are seeing an increase in scams, especially during our upcoming digital banking upgrade, as fraudsters may try to use this change to trick you into sharing sensitive information. Please remember, Patriot will never contact you unexpectedly to ask for usernames, passwords, account numbers, or verification codes. If you receive a suspicious call, text, or email, do not respond—hang up, delete it, and contact us directly using the number on patriotfcu.org.
A Fresh New Digital Banking Experience is Coming June 2nd, 2026
We’re thrilled to share that on June 2nd, 2026, Patriot will launch an upgraded Online Banking platform and Mobile App—bringing you a faster, more modern, and more secure way to manage your finances. We’re incredibly excited about this enhancement and the improved experience it will deliver for our members.
Here’s what you can expect:
✔ Streamlined, modern navigation
✔ Enhanced security features
✔ New conveniences to make managing your finances easier than ever
The best part? There’s nothing you need to do to enroll. Your current username and password will work in the new system.
Mobile App Requirements
To ensure a smooth transition, please confirm your device meets the minimum requirements:
• iOS 16 or higher (iPhone 8 or newer)
• Android 12 or higher
What you can do now to prepare:
- Know your password: If your password is currently saved and auto-filled on your device, you’ll need to enter it manually after the upgrade.
- Verify your contact information: Make sure your email address and phone number are up to date so you can receive important updates or reset your password if needed.
- Log in to Online Banking and navigate to Settings > Contact Information to review and update your details.
What to expect at first login:
When logging into the Mobile App on or after June 2nd for the first time, you will be prompted to update your Patriot Mobile App to ensure you have access to the newest features and enhancements. If you have automatic updates enabled on your device, this may happen automatically without any action needed.
A few important changes to note
- Passwords will no longer be saved directly within the app.
- You can choose to log in using a passkey, Face ID, or fingerprint (biometrics), or continue entering your password manually.
- If you currently use biometrics, those settings will carry over to the new app.
- The Mobile App will no longer be available on wearable devices.
We invite you to stop by any branch—our team is eager and excited to assist you through this transition and help you make the most of these new features.
We’re confident this upgrade will provide a more secure and user-friendly digital banking experience, and we can’t wait for you to experience it!
Stay tuned for more updates as we get closer to launch!
Contact Center Extended Hours: June 2–4
Our Contact Center will be open an additional hour from June 2–4 to assist with any questions related to the update.
Service Areas Phone Numbers
Chambersburg, PA: 717-263-4444
Hagerstown, MD: 301-766-7328
Frederick, MD: 301-880-8027
Martinsburg, WV: 304-305-8001
Toll Free: 888-777-9982
Contact Center Extended Hours: June 2–4
Monday: 8:00 am – 6:00 pm
Tuesday-Thursday: 8:00 am – 6:00 pm
Friday: 8:00 am – 6:00 pm
Saturday: 8:00 am – Noon
Disclosures
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Insured by NCUA
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Equal Housing Lender