What are my options for logging into Online and Mobile Banking?

Online and Mobile Banking now offer three options for login authentication: password, biometrics, or passkey. Each option provides unique benefits to suit different needs and preferences.

1. Username and password – This method requires members to manually input their username and password each time they log in.
2. Biometrics – Available only for mobile banking, this method allows members to use the unique physical traits captured by their device (like a fingerprint or face ID) to authenticate their identity. This method offers a high level of security and convenience, as it eliminates the need to remember or manually input passwords. If a member changes their password, they will need to re-enter it for biometrics to work again.
3. Passkey – a passkey is a cryptographic key – a unique digital code that securely identifies a member. Members do not need to memorize a passkey, as their device manages the storage and application of passkeys. This authentication method can be used for both mobile and online banking. If a member changes their password, the passkey will still work without interruption.